General Manager | QSR | High Volume | 60K-70K base DOE

General Manager – Quick Serve

Location: Phoenix AZ

We are seeking a talented Restaurant General Manager to oversee our high volume quick serve restaurant(QSR). As the General Manager, you will play a key role in ensuring operational excellence, delivering exceptional customer service, and driving the success of our quick-service restaurant.

Responsibilities:

·     Operational Management: Oversee the day-to-day operations of the restaurant, including managing staff, monitoring inventory, ensuring food safety standards, and maintaining a clean and efficient environment.

·     Team Leadership: Recruit, train, and motivate a high-performing team of employees, including kitchen staff, cashiers, and front-of-house personnel. Provide ongoing coaching and development to ensure exceptional service, productivity, and teamwork.

·     Customer Satisfaction: Prioritize customer satisfaction and ensure a positive dining experience for every guest. Respond to customer inquiries, resolve issues, and continuously seek opportunities to enhance service quality and efficiency.

·     Financial Performance: Manage costs and expenses, including labor, inventory, and supplies, to achieve financial targets and maximize profitability. Implement strategies to drive sales, control expenses, and optimize overall financial performance.

·     Quality Control: Maintain high standards of food quality, consistency, and presentation. Monitor food preparation processes, conduct regular inspections, and implement corrective actions to ensure compliance with health and safety regulations.

Job Benefits:

·     Competitive salary

·     Paid time off (PTO)

·     Excellent room for growth and advancement

·     Employee Discounts

Qualifications:

·     Proven experience as a General Manager in a quick serve or fast food restaurant, 2 years min. High Volume 3M+ AUV

·     Strong leadership skills with the ability to motivate and inspire a diverse team.

·     Excellent communication and interpersonal skills. Spanish Speaking a plus

·     Solid understanding of restaurant operations, including food preparation, service, and safety protocols.

·     Financial acumen with the ability to analyze financial reports and manage budgets.

·     Proficient in using POS systems and restaurant management software.

·     Ability to work in a fast-paced environment and effectively handle pressure situations.

·     Flexibility to work evenings, weekends, and holidays as required.

If you are a dedicated leader with a passion for exceptional service and a drive for results, we want to hear from you.

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