Restaurant Manager | Polished Casual Concept

Restaurant Manager | Polished Casual Concept

Responsibilities:

  • Guest Satisfaction: Provide exceptional customer service, ensuring that every guest receives personalized attention and a memorable dining experience. Respond promptly to guest inquiries, concerns, and feedback, ensuring their needs are met with the utmost professionalism and care.
  • Operational Excellence: Assist the General Manager in overseeing all aspects of daily operations, including opening and closing procedures, staff scheduling, and maintaining a positive and polished ambiance throughout the establishment.
  • Service Standards: Maintain and uphold the highest service standards in line with full-service dining protocols, including attention to detail, proper tableside etiquette, LBW service, and menu knowledge. Lead by example and provide guidance to the team to consistently deliver exceptional service.
  • Team Leadership: Support and inspire the front-of-house and back-of-house teams, including hosts/hostesses, servers, sommeliers, bartenders, and kitchen staff. Foster a positive work environment, promote teamwork, and provide ongoing training and development.
  • Quality Control: Uphold strict standards of food quality, presentation, and service. Conduct regular inspections to ensure adherence to health and safety regulations, cleanliness, and compliance with established fine dining procedures.
  • Sales and Revenue Generation: Support initiatives to drive sales and increase average check amounts.
  • Financial Management: Assist in monitoring and controlling expenses, including labor, inventory, and supplies, to meet financial targets and maximize profitability.
  • Health and Safety Compliance: Ensure strict compliance with health and safety regulations, including food handling, sanitation, and workplace safety procedures. Maintain accurate records and documentation.

Job Benefits:

  • Competitive salary
  • Direct Deposit
  • Comprehensive Health benefits
  • Paid time off (PTO)
  • Excellent room for growth and advancement
  • Employee Discounts

Qualifications:

  • Minimum 2 years of experience as a salaried Restaurant Manager in a full-servicehigh-volume restaurant.
  • Exceptional customer service and interpersonal skills.
  • Professional demeanor
  • Strong experience with alcohol service
  • Strong organizational and multitasking abilities.
  • Leadership qualities with the ability to inspire and motivate a team.
  • Extensive knowledge of full-service dining protocols, service standards, and menu offerings.
  • Proficiency in using POS systems and restaurant management software.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Ambitious and stable, having consistently progressed in your career.
  • A high school diploma or equivalent is a must.

If you are a poised and customer-focused professional with a passion for excellence, we want to hear from you.

As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.


More jobs

About Us
Hospitality Management Recruiting Experts

Superior Talent Source is a recruiting firm specializing in hospitality management recruitment for leading restaurants, hotels, country clubs, resorts, and casinos across North America.  

Let’s Socialize

Popular Jobs